Question 1

How long does delivery take?

Accepted Answer

Most orders arrive within 2–5 business days. Metro cities are typically faster; remote pincodes may take up to 7 days.

Question 2

How can I track my order?

Accepted Answer

You'll receive a tracking link via email and WhatsApp as soon as your order ships. You can also visit our Track order page any time.

Question 3

Do you ship internationally?

Accepted Answer

We currently ship within India only. International shipping is on the roadmap — join our newsletter to hear first.

Question 4

What payment methods do you accept?

Accepted Answer

UPI, credit and debit cards, net banking, wallets (Paytm, PhonePe, Google Pay) and Cash on Delivery.

Question 5

Is Cash on Delivery available?

Accepted Answer

Yes, on most pincodes. A small ₹40 handling fee applies to COD orders.

Question 6

Are my payments secure?

Accepted Answer

Absolutely — all payments run through PCI-DSS compliant gateways over 256-bit SSL. We never see or store your card details.

Question 7

What is your return policy?

Accepted Answer

Free 7-day returns on eligible items in original condition. See our Return & Refund Policy for full details.

Question 8

How long do refunds take?

Accepted Answer

Refunds are initiated within 24 hours of receiving the return. Money reaches your account in 3–7 business days depending on the payment method.

Question 9

Can I exchange for a different size?

Accepted Answer

Yes — request an exchange from your order page and we'll ship the new size as soon as the original is picked up.

Question 10

Do I need an account to shop?

Accepted Answer

No — guest checkout is fully supported. An account just makes reordering, tracking and returns easier.

Question 11

How do you use my data?

Accepted Answer

Only to fulfil your orders and improve your experience. We never sell your data — read our full Privacy Policy for details.

Answers, without the small print.

Orders & shipping