Not the perfect fit? We'll take it back.

You can return most items within 7 days of delivery, provided they are:

• Unused and in original condition
• In original packaging with all tags intact
• Accompanied by proof of purchase (order ID)

Personal-care items, innerwear and final-sale products are non-returnable for hygiene and safety reasons.

1. Head to My orders and click Return on the relevant item.
2. Pick a reason and preferred resolution — refund, replacement or store credit.
3. Our courier will pick up the parcel within 3 business days.
4. Once we receive and inspect the product, we'll confirm your refund.

• UPI / cards — 3–5 business days after inspection.
• Net banking / wallets — 5–7 business days.
• Cash on delivery — refunded to your bank account within 7 business days.

Free size or colour exchange on eligible items — request one from the order details page and we'll ship the new item once the original is picked up.

If you receive a damaged or incorrect product, contact us within 48 hours with photos at support@dozzkart.com. We'll arrange a free replacement or full refund immediately.

Orders can be cancelled for a full refund any time before they ship. Once shipped, please initiate a return after delivery.